Businesses need pricing clarity as generative AI services hit the market

a home-grown large language model (LLM) with approximately 3 billion parameters.

Salesforce Research surveyed 8. To improve the customer experience.

just over one-third (35%) of service professionals now report working primarily from a dedicated physical location like an office or store.Eighty-five percent of decision makers agree there is a direct link between employee experience and customer experience.and career development improvements are the most popular perks for employees.

future plans for investments in people. Here are the four key findings of the report:Connection Is the Heart of Service - Customers expectations mean service professionals need visibility into the entire customer journey in order to engage empathetically and efficiently.

 Case in point: The share of service organizations tracking case deflection -- often achieved through self-service tools for customers or automated processes -- jumped by 20% since 2020.

Exceeding expectations and delivery value at the speed of need is driving loyalty.The top 12 publishers on Steam are: Valve.

The rankings are based on game revenue on the Steam platform.Chinese game developer Game Science has risen to 12th place on Steam’s top publisher rankings.

with data showing that Game Science’s revenue has exceeded $1 billion.according to the Steam statistics platform Gamalytic